The Clean Kid Manual is the ultimate, practical, “how to” option for ending long-term bowel and/or bladder accidents. You will receive an email shortly after your purchase is complete. Carefully look for "Item" and below that "Download" in blued font. That IS your active store link to download the manual in PDF form. You can download up to 5 times in 14 days to any of your devices. After that the store link will no longer work. You must do a "save as" to your device(s) or cloud so that your pdf remains available to you in the future. If you do not receive the email with your download instructions, please make sure you check your spam and trash folders. If that fails write to Dr. Collins at drcATencopresis.com. Your inclusion on our email forum is free with your order. All Non-USA Customers: Sorry, we can only offer the bound copy to US customers at this time. However, the digital copy is available to anyone outside of the US. PLEASE NOTE: Digital copies by their very nature are non-returnable, and therefore, do not qualify for a refund. The physical copy is a plastic, spiral-bound manual, with plastic covers for durability. The binding allows the pages to lay open flat on any surface. If you are not satisfied within 30 days, you may return the physical manual for a full refund. All prices are in USD.